Amazon.com offers small businesses and entrepreneurs ready access to a massive customer marketplace for their products. Naturally, sellers pay a price for the opportunity to exchange on Amazon’s great name, internet saturation and worldwide market reach. Not only do private sellers frequently find themselves in direct competition with all the internet behemoth for products and services, but Amazon holds all of the cards. To protect its reputation and maintain a satisfied client base, Amazon’s vendors’ arrangement and myriad rules stack the deck firmly in Amazon’s favor. see this website
To be able to sell on Amazon.com, sellers need to follow with an exacting list of expectations that dictate how and when they interact with their clients at each stage in the earnings process. Fail to meet Amazon’s performance expectations and you might get a not particularly cheerful”Hello from Amazon.com” letter notifying you that your account has been blocked along with your earnings listings terminated. And, by the way, Amazon will soon be hanging on your money for the next 90 days to cover any unresolved fiscal issues.
For businesses that rely on Amazon.com as a primary conduit to clients and order fulfillment, receiving one of Amazon’s computer-generated”Hello” letters may spell tragedy. Computer algorithms don’t care if you did not respond to a client within the mandatory 24 hours since you were hospitalized or on vacation. They’re completely unsympathetic your approval score is apparently in the bathroom not because you provide inferior service but because the only customers who’ve bothered to offer feedback are dissatisfied ones.
Many Amazon.com sellers complain that they’ve been booted off Amazon because they have fallen prey to the”regulation of negative averages” in which a few negative comments can, if they exude positive feedback, amazon price drop alerts result in a negative feedback score. For example, if from 50 earnings, 47 clients are satisfied, but only 1 posts positive feedback while two disgruntled customers post negative remarks, Amazon’s trackers will record a negative typical and you will quickly be the receiver of a correspondence from alliance @ amazon.com, Amazon’s enforcement department.